What OTONO.MY does
Every channel. Zero overhead.
Set up your digital workers once, tell them what to say and who to target, then let them run — across every outreach channel simultaneously.
Outbound phone calls
Your digital worker calls your list, introduces your business naturally, handles common objections, and books meetings — following a script you approve. Every call is recorded and summarised.
- Natural, human-sounding conversations
- Objection handling built in
- Automatic meeting booking
- Configurable calling hours and time zones
- Full call recording and transcript
WhatsApp outreach
Send personalised WhatsApp messages at scale, run follow-up sequences, and let your digital worker reply to inbound messages intelligently — all tracked with delivery and read status.
- Personalised message sequences
- Smart replies to inbound messages
- Delivery and read-receipt tracking
- Per-campaign phone numbers
- Multi-account support
SMS campaigns
Reach people where they actually check their phone. Send bulk SMS, personalise with merge fields, manage opt-outs, and handle replies — all from one place.
- Bulk outbound SMS
- Twilio, Telnyx, Plivo support
- Merge fields and personalisation
- Inbound reply handling
- Opt-out management built in
Email campaigns
Send beautifully simple outbound emails, track opens and clicks, and have your digital worker monitor and reply to your inbound inbox — so every lead hears back quickly.
- HTML and plain-text templates
- Open and delivery tracking
- Intelligent inbox monitoring
- Automatic follow-up sequences
- Dedicated inbound address
Lead scoring
After every conversation your digital worker scores the lead: do they have the budget, is this the right person, do they actually need what you offer, and are they ready to move? You only call the ones worth calling.
- Automatic lead scoring per conversation
- Configurable qualification criteria
- Export qualified leads to your CRM
- Per-campaign analytics
- Downloadable reports
CRM sync
Works with HubSpot, Salesforce, and Pipedrive. Call outcomes, lead scores, and conversation summaries land in your CRM automatically — your pipeline stays up to date without lifting a finger.
- HubSpot, Salesforce, Pipedrive
- Automatic contact creation
- Call outcome sync
- Lead score write-back
- Conversation summary logging
Live monitoring
Want to know what's happening right now? Listen in on any live call, read the transcript as it happens, or take over if you want to step in. Every conversation is logged, searchable, and yours to keep.
- Real-time call listening
- Live transcript stream
- Human takeover option
- Full conversation history
- Searchable and exportable logs
Multi-channel campaigns
Run a single campaign across phone, WhatsApp, SMS, and email at the same time. Each channel has its own settings and your digital workers handle each one independently.
- Any combination of channels
- Per-channel configuration
- Unified campaign dashboard
- Cross-channel reporting
- Configurable contact priority
Questions? one@otono.my